Privacy Policy and Cookie Notice

This Privacy Policy and Cookie Notice (“Privacy Policy”) explains how NOMON & Co. (“NOMON”, “we”, “us” or “our”) collects, uses, discloses and otherwise processes information, including personal data, about users (“User”, “you” or “your”) of the  https://nomon-and-global.com/  website (“Site”) and related online services, including our Global Store. This Privacy Policy applies to the Site and all products and services offered by NOMON & Co. via the Site. It is intended to meet the transparency requirements of, and provide information to data subjects under, applicable data protection laws including, where relevant, the EU General Data Protection Regulation (“GDPR”), the UK GDPR and the Act on the Protection of Personal Information of Japan (“APPI”).

For the purposes of the GDPR and the UK GDPR, the data controller responsible for your personal data is NOMON & Co., a company organized under the laws of Japan. For the purposes of APPI, NOMON & Co. is the business operator handling personal information.

 If you have any questions about this Privacy Policy or about how we handle your personal data, you can contact us at:

NOMON & Co.Email: support@nomon-and.com
Postal address: 2-1 Yonbancho, Chiyoda-ku, Tokyo 102-0081, Japan
If and when we appoint an EU or UK representative for data protection matters, we will update this Privacy Policy to include their contact details.

Categories of personal data we collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, fill out a form, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, contact number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
 

Cookies and similar technologies
Our Site uses cookies and similar tracking technologies (collectively, “cookies”) to enhance User experience, to enable certain functions of the Site, to analyze traffic and performance, and to support our marketing activities. A cookie is a small text file that is placed on your device for record-keeping purposes and sometimes to track information about you.We use the following types of cookies:(a) , which are required for the operation of our Site (for example, to remember items in your shopping cart or to enable secure log-in).(b) , which help us understand how our Site is used so that we can improve it.(c) , which allow the Site to remember choices you make (such as language or region).(d) , which may be set by us or by our marketing partners to build a profile of your interests and show you relevant adverts on other sites. 
Where required by applicable law, we obtain your consent before placing or reading non-essential cookies (for example, analytics and advertising cookies). You may set your web browser to refuse cookies, or to alert you when cookies are being sent, and you can usually delete cookies through your browser settings. If you disable or refuse certain cookies, some parts of the Site may not function properly. For more detailed information about the specif-ic cookies used on our Site and your choices, please refer to any cookie banner or settings tool available on the Site.
 

Purposes and legal bases for processing
NOMON & Co. collects and uses Users’ personal data for the purposes described below. For Users located in the European Economic Area (EEA), the United Kingdom or Switzerland, we rely on one or more of the legal bases set out in the GDPR or UK GDPR. For Users located in Japan, we process personal information as a business operator under APPI for the purposes set out below.
 

The purposes for which we use your personal data include
We use the information Users provide about themselves when placing an order to process payment, arrange shipping, provide products and services, handle returns and refunds, and provide related customer service.: This processing is necessary to perform a contract with you or to take steps at your request prior to entering into a contract. We may also process certain data to comply with legal obligations (for example, tax and accounting requirements) and in our legitimate interests to manage our business operations efficiently.
We use your identity, contact and account data to create and maintain your account on the Site, to authenticate you when you log in, to respond to your inquiries, and to provide after-sales support.: Necessary for the performance of a contract with you and our legitimate interests in providing effective customer service.We use your email address and other contact information to send you transactional and service-related communications, such as order confirmations, shipping notifications, security alerts and changes to our terms or policies.: Necessary to perform a contract with you and to comply with our legal obligations.
If you decide to opt-in to our mailing list or otherwise consent to receive marketing, we will use your email address and marketing and preference data to send you newsletters, information about products or services we think may interest you, and to administer content, promotions, surveys or other Site features. We may tailor such communications based on your previous interactions with us (for example, order history or pages visited), where permitted by law.: Your consent, where required by law. In some cases, we may rely on our legitimate interests in promoting our business, provided that such interests are not overridden by your rights and interests. You can withdraw your consent or opt-out of marketing at any time by following the unsubscribe instructions contained in each email or by contacting us via our Site.
 We use technical and usage data (including through cookies and similar technologies) to analyze how our Site is used, to improve the design, functionality and content of the Site, and to develop new products and services.: Our legitimate interests in operating, improving and growing our business, and your consent where required for the use of analytics cookies.We may use your personal data to monitor and prevent fraud, unauthorized access, and other unlawful or harmful activities, to enforce our Terms & Conditions, and to comply with applicable laws, regulations, court orders and requests from governmental authorities.: Our legitimate interests in protecting our business, users and systems, and compliance with legal obligations.
 

How we protect and retain your information
We adopt appropriate data collection, storage and processing practices and security measures designed to protect against unauthorized access, alteration, disclosure or destruc-tion of your personal information, username, password, transaction information and data stored on our Site. These measures include administrative, technical and physical safe-guards appropriate to the nature of the personal data we process and the risks posed, such as access controls, encryption in transit, and restrictions on who within our organization can access your information.
 We retain personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting re-quirements. In general, this means:(a) Order and transaction data: retained for the period required under applicable tax, accounting and commercial laws.(b) Account data: retained for as long as your account is active and for a reasonable period thereafter where necessary for our legitimate interests (for example, to respond to queries or resolve disputes).(c) Mar-keting data: retained until you withdraw your consent or opt out, or until it is otherwise no longer needed for the purposes for which it was collected.We may retain aggregated or anonymized information that does not identify you indefinitely.
 

Sharing your personal data and international transfers
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification in-formation regarding visitors and Users with our business partners, trusted affiliates and adver-tisers for the purposes outlined above.We may share your personal data with third-party service providers who act on our behalf as processors (or “entrusted parties” under APPI) to help us operate our business and the Site or to administer activities on our behalf. These service providers include, for example:(a) , such as Shopify Inc., which hosts our online store and processes your personal data to enable us to sell our products and services to you.(b) , which process your payment information securely on our behalf.(c) , which use your name, address and contact details to deliver your orders.(d) , which support the operation, maintenance and analysis of our Site.(e) , which assist us with sending newsletters, surveys, or other marketing communications, subject to your preferences.We require such service providers to use your personal data only for the purposes of providing services to us, to handle it in accordance with applicable data protection laws, and to implement appropriate security measures.
We may also disclose personal data (i) to our professional advisers (such as lawyers, audi-tors and insurers) where necessary for the establishment, exercise or defense of legal claims or for compliance purposes; and (ii) where required to do so by law or in response to valid requests by public authorities (including law enforcement).Because we are based in Japan and use global service providers such as Shopify Inc., your personal data may be transferred to and processed in countries other than the country in which you are resident, including Japan, Canada, the United States, and other jurisdictions. These countries may have data protection laws that are different from those of your country and, in some cases, may not be deemed to provide an adequate level of protection by the European Commission or the UK government. Where we transfer personal data from the EEA, UK or Switzerland to a country that has not been recognized as providing an adequate level of protection, we put in place appropriate safeguards, such as standard contractual clauses approved by the relevant authorities, and we take additional measures as needed to protect your personal data. For transfers under APPI, we comply with applicable requirements, including providing information about the foreign country’s personal information protection system upon request, where required.
 

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
 

Your rights under GDPR, UK GDPR and APPI
Depending on your location and subject to applicable law, you may have certain rights in rela-tion to the personal data we hold about you. These may include:to obtain confirmation as to whether we process your personal data and, if so, to receive a copy of that data and infor-mation about our processing.- : to have inaccurate personal data corrected and incomplete data completed.-  (right to be forgotten): to request the deletion of your personal data where, for example, it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and there is no other legal basis for processing.- : to request that we restrict the processing of your personal data in certain circumstances (for example, while we verify the accuracy of your data or our legitimate interests).- : to receive personal data that you have provided to us in a structured, commonly used and machine-readable format and to transmit it to another controller, where technically feasible and where the processing is based on your consent or on a contract and carried out by automated means.- : to object to certain processing of your personal data, including processing based on our legitimate interests and processing for direct marketing purposes. Where you object to direct marketing, we will stop processing your personal data for such purposes.- : where we rely on your consent, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.- : for Users in Japan, additional rights may include the right to request notification of the purposes of use of your personal information, disclosure of retained personal data and records of third-party provision, correction, addition or deletion of retained personal data, and suspension of use or third-party provision, in accordance with APPI.To exercise any of the se rights, please contact us using the contact details set out in the “Contacting us” section below. We may need to verify your identity before responding to your request. We will respond to your request within the time period required by applicable law.
 

Children and age limits
Our Site and services are not directed to, and we do not knowingly collect personal data from, children under the age of 16 (or such other age as may be specified by applicable data protection laws in your jurisdiction), except where we have obtained verifiable consent from a parent or legal guardian where required by law. By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and you have given us your consent to allow any of your minor dependents to use this Site, consistent with our Terms & Conditions.If we become aware that we have collected personal data from a child contrary to applicable law, we will take reasonable steps to delete such information as soon as practicable. If you believe that we might have any information from or about a child, please contact us using the details in the “Contacting us” section below.
 

Payment security
Payment details you provide on the Site are transmitted directly to Shopify or other payment service providers over encrypted connections and are processed in accordance with their own security and privacy practices.
We never store full payment card information on our systems. We may retain limited pay-ment-related information (such as transaction identifiers, masked card numbers or tokens) provided by our payment service providers, where necessary for transaction records, fraud prevention or legal compliance.

Changes to this Privacy Policy
NOMON & Co.  has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting and processing personal data. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
 

Your acceptance of this Privacy Policy and cookies
By using this Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your ac-ceptance of those changes. Where we rely on your consent to process your personal data (for example, for certain cookies or for direct marketing), you may withdraw that consent at any time as described in this Privacy Policy.
 
08/Feb/2025 Updated.

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights or make a complaint, you may contact us at:NOMON & Co.
Email: support@nomon-and.com We will do our best to address your concerns.